Salary: 45,243 (plus £3,520 London Allowance if applicable )
Location: Blended between office and home (England and Wales). Time in office negotiable
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
Are you a passionate and experienced Equity, Diversity and Inclusion (EDI) practitioner?
Do you want to work for an organisation that has made EDI a strategic priority?
This might be the role for you!
Citizens Advice helps the people who are most marginalised and disadvantaged in society to find the solutions to problems they face, as well as advocating for change at a systemic level. Our purpose is to shape a society where people face far fewer problems, and EDI is a strategic priority for us.
We are a team of 10, working together to support local and national teams advance EDI. Social justice, equity and intersectionality underpin how we do EDI at Citizens Advice. We don’t shy away from the challenges, we support and collaborate with each other and manage risks to uphold these principles.
There are five Senior EDI specialists roles in the team, we are recruiting for one of them.
The Senior EDI specialist will be responsible for leading projects, providing subject matter expertise, and leading innovative solutions that help to address equality disparities for clients and colleagues.
One of the priority areas of work will be on EDI data and insights. We have a lot of data, and have started to share it across teams. We are looking to build on this by giving the data meaning, and adding a narrative that will inspire colleagues to take action. So, if you are an experienced EDI practitioner who is confident in using storytelling with data, then you may be just who we are looking for.
Please take a look at the Role Profile and person specification and get in touch if you would like any further information.
To apply
Tailor your cover letter to the essential criteria within the role profile.
Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.
Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service.
Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins our all EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed.
We’re a flexible employer, so this role may suit anyone who’d prefer a flexible arrangement to help their work/life balance, many of our colleagues spend most of their time working remotely. Whilst we prefer a blended approach between a local office, if one is near you, and home we’re open to being flexible on location, occasionally a role may require you to be based in a certain location if that's the case it will be detailed in the advert or job description. This can be discussed in more detail during your interview.
The National Citizens Advice operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.
Our commitment to colleague wellbeing is reflected in us being awarded Gold in the Health & Wellbeing category, as well as Overall Winners, at the Employee Experience Awards 2022.
Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.