Role: Community Lead

Role Overview

We are seeking an experienced community leader (10–15 years’ experience) to build, steward and scale a curated leadership network.

This role will be responsible for driving long-term strategy, strengthening member engagement, managing advisory relationships and ensuring the overall health and relevance of the community. The Community Lead will operate as a high-ownership individual contributor, working closely with leadership, events and brand teams to deliver a structured, multi-year engagement roadmap.

Key Responsibilities

Strategic Direction & Roadmap

Translate the existing vision into a clear 1–3 year growth and engagement plan.
Define annual priorities, participation models and measurable success metrics.
Ensure the community evolves into a credible, influential and sustainable platform.

Community Architecture & Engagement

Design and manage a layered participation structure to deepen involvement among core members while maintaining broader network connectivity.
Develop a year-round engagement calendar including curated roundtables, closed-door forums and leadership interactions.
Drive repeat participation and active member contribution.

Advisory Council Management

Establish and manage a small, credible Advisory Council.
Structure periodic advisory engagements and integrate insights into programming and direction.
Position advisory members as ambassadors of the community.

Communication Strategy

Own the overall communication strategy and cadence for members.
Define tone, relevance and engagement objectives across email, messaging platforms and other member channels.
Work closely with the brand team to ensure consistent, value-led communication.
Build structured feedback loops and maintain high responsiveness to member needs.

Platform Development & Infrastructure

Lead the development of a structured digital community platform over time (member directory, event calendar, content hub, sub-groups, data tracking).
Evaluate and recommend appropriate platform solutions.
Ensure systems are designed to support engagement tracking and long-term scalability.

Governance & Quality Control

Define and uphold governance norms to maintain credibility and trust.
Ensure participation standards and community guidelines are adhered to.

Performance & Metrics

Establish dashboards to track engagement, community health and business metrics from day one.
Monitor indicators such as active members, attendance, contribution rates, diversity and retention.
Provide periodic reporting and forward-looking recommendations to leadership.

Commercial Alignment

Support sponsorship and monetisation initiatives by clearly articulating community value and ensuring partner integrations remain relevant and credible.

Experience & Profile

10–15 years of experience in community management, leadership networks, membership platforms or ecosystem-driven roles.
Demonstrated ability to engage senior stakeholders (CXOs, founders, investors).
Experience building structured engagement frameworks and communication strategies.
Exposure to digital community platforms and member management systems.
Strong written communication and stakeholder management skills.
Data-driven mindset with the ability to track and improve engagement metrics.
High ownership and independent working capability.

Bennett Coleman & Co. Ltd. (The Times of India)

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Community Lead