We are seeking a friendly, organized, and professional Receptionist/Administrator to join our accounting office. This dual-role position involves being the first point of contact for clients, handling day-to-day administrative tasks and supporting the accounting team to ensure smooth and efficient office operations.

Brief Job Description

Reception Duties:

· Greet clients and visitors in a professional and courteous manner

· Answer and direct incoming phone calls and emails

· Schedule and confirm appointments

· Maintain a clean and welcoming reception and any client facing areas

· Receive and distribute mail, packages, and other correspondence

Administrative Support:

· Prepare and maintain client records and files, both electronic and paper-based

· Assist with data entry, scanning, and document preparation

· Monitor and order office supplies – if line manager is away

· Assist with client communications

· Maintain calendars, meeting schedules, and deadlines for the team

· Support the accountants with ad hoc tasks.

· Ensure compliance with regulations and arrange PAT Tests, servicing, repairs etc. for Helston – if line manager is away

Requirements for the role

· Proven experience in a receptionist, administrative or office support role (experience in an accounting or professional services environment is a plus)

· Strong communication and interpersonal skills

· High level of professionalism, discretion, and confidentiality

· Excellent organisational and multitasking abilities

· Proficiency with Microsoft Office (Word, Excel, Outlook, Powerpoint)

· Attention to detail, typing experience and knowledge of how to set out a letter is crucial.

· Ability to work independently and as part of a small team

· Flexibility and willingness to provide holiday/sickness cover as and when needed.

· Role will be 21.9 hours per week across Monday - Friday

Diversity & Inclusion at bk plus

At bk plus, inclusion and diversity are central to our values. We have an authentic focus on inclusion, enabling our people to feel they can bring their whole self to work and ensuring everyone feels supported, respected and confident to make a valuable contribution to our company and to our clients.

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