Job Summary

We have an exciting opportunity available for a Band 5, ER Advisor in the Employee Relations team. The postholder will provide professional ER advice and guidance to managers and lead on complex cases for their respective division, support on training as well as partner with the HR Business Partners to provide ER support. Appropriate training and support will be provided.

Main duties of the job

To support mangers with the handling of ER cases under the informal stages, or stage 1 and 2 of the formal stages of the Disciplinary, Performance and Managing Sickness Procedures. To provide ER support for managers in the handling of grievances under stage 1 and 2 of the procedure. The ER Adviser will assist with investigations, advise on the preparation of management cases and attend formal hearings to support managers presenting cases or hearing short term sickness cases. The postholder will provide advice on the application of People Management policies and procedures, and terms and conditions of employment.To promote understanding and action to support national and local Equality, Diversity and Inclusion strategy, equality objectives, and behaviour which reflects the Trust values.

About Us

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Details

Date posted

17 February 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£37,259 to £45,356 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

282-OD1242-A

Job locations

The Royal Marsden Hospital Chelsea

Chelsea

SW3 6JJ

Job Description

Job responsibilities

For further information, please refer to the detailed Job Description and Person Specification

To advise and assist managers on the interpretation and application of People Management policies and procedures ensuring a consistent and timely approach.To actively advise, coach and assist managers in the application of the Trusts ER policies and procedures e.g. Disciplinary, Grievance Resolution, Sickness Absence, Performance, Flexible Working, Dignity at Work, Maternity/Paternity/Adoption and Organisational Change. This will include supporting investigations, supporting managers attending hearings and appeals to present cases, supporting managers hearing short term sickness cases and providing advice on the written confirmation of outcome in cases managed informally.To ensure all ER casework is logged and tracked on the ER Tracker, and to act as Systems Administrator for ER Tracker, producing reports when required to help monitor ER casework progress in line with HROD KPIs/SLAs.

To support managers to proactively manage sickness absence by reviewing monthly absence reports and identifying cases that have triggered and require appropriate action and interventions. To provide professional guidance on employment related equality matters and to facilitate the implementation of the Trusts EDI objectives and policies.

Job Description

Job responsibilities

For further information, please refer to the detailed Job Description and Person Specification

To advise and assist managers on the interpretation and application of People Management policies and procedures ensuring a consistent and timely approach.To actively advise, coach and assist managers in the application of the Trusts ER policies and procedures e.g. Disciplinary, Grievance Resolution, Sickness Absence, Performance, Flexible Working, Dignity at Work, Maternity/Paternity/Adoption and Organisational Change. This will include supporting investigations, supporting managers attending hearings and appeals to present cases, supporting managers hearing short term sickness cases and providing advice on the written confirmation of outcome in cases managed informally.To ensure all ER casework is logged and tracked on the ER Tracker, and to act as Systems Administrator for ER Tracker, producing reports when required to help monitor ER casework progress in line with HROD KPIs/SLAs.

To support managers to proactively manage sickness absence by reviewing monthly absence reports and identifying cases that have triggered and require appropriate action and interventions. To provide professional guidance on employment related equality matters and to facilitate the implementation of the Trusts EDI objectives and policies.

Person Specification

Essential

Education/Qualifications

Relevant Degree, level 3 CIPD qualification or demonstrable experience
Evidence of Continuing Professional Development

Desirable

Associate member of CIPD

Essential

Experience

Demonstrable HR experience

Desirable

ER experience
Experience of ER case management from investigation to hearing and appeal stages
NHS HR experience
Awareness of any significant ER case law

Essential

Skills/Abilities/Knowledge

Up to date knowledge of employment law and best practice
Understanding of ER policies, procedures and different ER casework i.e. disciplinary, sickness, performance, grievance
Understanding of principles of good ER practice in ER case management
Understanding and commitment to equality, diversity and inclusiveness policy and values

Desirable

Able to use own judgement to assess and problem solve and advise service users as appropriate.
Ability to communicate verbally and in writing in a clear, concise and effective way to staff and managers at all levels
Ability to plan, organise and prioritise a diverse workload and to meet set deadlines.
Excellent attention to detail
Pro-active and able to work on own initiative
Remain calm and resilient under pressure and when dealing with challenging situations

Essential

Other

Willingness to travel to any site in which the Trust operates, to meet the needs of the service

Person Specification

Essential

Willingness to travel to any site in which the Trust operates, to meet the needs of the service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

The Royal Marsden Hospital Chelsea

Chelsea

SW3 6JJ

Employer's website

https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

The Royal Marsden Hospital Chelsea

Chelsea

SW3 6JJ

Employer's website

https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)

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