Percival are excited to be working exclusively with Consumers International who are recruiting a new Programme and Delivery Specialist.

Consumers International is the only global membership organisation bringing together over 200 member organisations in more than 100 countries to empower and champion the rights of consumers. They work with different Members and partners across national borders to address critical, systemic global issues that impact and involve consumers.

Job Title: Programme and Delivery Specialist

Salary: up to £30,000

Contract Type: Full-Time, Permanent

Location: Remote, Global

Reports to: Director, Digital Innovation and Impact (Canada-based)

Consumers International are seeking an agile, impact-driven Programme Specialist to lead and support the delivery of a range of high-impact projects across research, community engagement, advocacy, and impact. This role demands strong, complex programme management skills to successfully drive multi-stakeholder projects within tight timeframes and ambitious goals.

Working closely with Project Managers and Engagement Leads, you will deliver high-quality outputs that advance their Digital Rights Strategy. You will play a critical role in supporting the development of their Change Agenda programmes related to digital and technology issues and their intersection with consumer protection. Current projects include initiatives on influencer marketing, scams, and digital public infrastructure — and you will be responsible for managing projects from inception through to completion.

To be successful in this role, you will:

Have proven experience in complex programme management of grant-funded projects, ideally on a global scale.
Have experience working with civil society organisations, with excellent communication skills.
Have a strong understanding of the consumer rights movement and the digital/financial rights landscape.
Be highly motivated, adaptable, and able to thrive in a fast-paced environment.
Be a confident self-starter, able to contribute ideas and shape projects with creativity.
Be data-driven: experience in reporting project outcomes to funders is highly desirable.

The team at Percival are committed to your journey as a candidate and will provide any necessary support throughout the application process. If you require assistance in completing your application, or need the process to be adjusted, please don’t hesitate to contact Madeleine at Percival on madeleine.kind@percival.org. We value diversity and encourage applicants from all backgrounds to apply.

To apply, simply submit your CV. Should you meet the requirements, we will provide you with the full job description and arrange a call or meeting to provide further information about the next steps. Please note you may be required to complete a cover letter in order to submit a full application.

We look forward to connecting with you soon.

Consumers International

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Programme and Delivery Specialist