Role Title: Manager / Sr Manager Employee Relations

Location: London, UK

Summary of Roles & responsibility summary:

We are seeking an experienced Employee Relations Manager to lead the Employee Relations (ER) function for UK & I. The ER Manager will develop a deep understanding of Infosys’s business and will collaborate with HR teams, Legal functions and business leaders to drive the Employee Relations function/policies/processes and interventions in UK & I.

Manager/Sr Manager ER is a subject matter expert on employee relations issues and leads Employee relations function for a country or sub-function. Will ensure compliance with the applicable labor laws and regulations and work on enabling awareness to leaders, managers and employees about ER related policies. ER manager will be responsible for interventions to sustain culture & values that align with the organization’s goal and strategy to create a more positive and productive work environment. This role holder will be responsible for reviewing, formulating and implementation of the Employee Relations function/practices in UK & I.

As the Lead of the Employee Relations functions in UK & I, you will be the point of contact for all Employee Relations matters in the country such as preventive and corrective actions of behavior/value incidents, disciplinary processes, major employee grievances and investigations.

Details of Roles & responsibility: Strategic ER Management:

Responsible for ER strategy for UK&I region. Provides specialist advice on employee relations requirements and procedures to Business leaders, HR leaders and Sr management
Establishing/sustaining/and improving ER process and process owner for operational matrices
Drives ER processes including separations/terminations, absence management, performance management, workplace grievances, investigations and creation of required documentation to support those processes in close coordination with Legal teams.Review the Employee relations practices/policies involving value violations (disciplinary process), grievance redressal process, performance deficiency process and suggest changes/improvements
Guide & enable Business partner HR, Business leaders, Manager community on the following:
Values adherence: Proactive measures to avoid the occurrence of various types of value digressions. In case of incidents of value digressions, process & methods to conduct investigations and ensuing actions
Employee grievances: Proactive measures to avoid the occurrence of grievances among employees to ensure a positive work environment. In case of the occurrence of grievances, process to be followed.
Performance deficiencies: Enable Business partner HR and Business leaders on the process to be followed in of performance improvement plans or poor performance exits.
Drive anti-sexual harassment initiatives, and coordinate internal investigations in case of any incident
Work with Labour authorities and other stake holders for statutory compliances involving Employee relations functions.
Work with Unions (if any) as applicable with an objective of a positive work environment in line with Business strategy and business need
Conduct or support central teams in case of any whistleblower investigations as needed
Conduct trend analysis to forecast and take measures to prevent incidents
Undertake management development activities by coaching, influencing, and sharing knowledge to increase manager’s abilities to manage their teams.
Stay current on employment law, ER practices and trends.
Track and interpret tends in employee relations to proactively identify issues and develop training and other interventions and solutions.
Promote the Company’s Culture and policies.

Knowledge & skills

Minimum of 10 – 20 years’ experience in HR with at least 5 years exposure to Employee Relations functions in UK
ER manager will be a subject matter expert in Employee Relations of UK&I. Exposure to ER practices in Continental Europe will be an added advantage
Strong team players enjoy a fast paced, evolving international environment and who is proactive, assertive, decisive, and resilient.
A key capability is the ability to understand the global business context and to be able to make practical, risk-based decisions that drive business outcomes based on solid employment law knowledge and experience, process improvement mindset and key understanding of HR matters.
Strong written and verbal communications skills
Experience in dealing with conflict resolution
Ability to adapt quickly to a changing environment
Coaching and Influencing skills.
Proficiency in Microsoft Office skills (Outlook, Excel, Word, PPT etc.).

About us

Infosys is a global market leader in business consulting and technology solutions, which has been recognized not only as a Europe Top Employer but also as a Global Top Employer in 2022. As a renowned partner of the future, Infosys is one of Infosys' leading companies in more than 50 countries to stay ahead of the competition and innovation trends. Ranked at the top of Forbes' list of the 100 Most Innovative Companies, Infosys has more than 240,000 employees and annual revenues of approximately €17 billion. Through strategic consulting and the co-development of breakthrough solutions in technology areas such as mobility, sustainability, big data and cloud computing, Infosys helps companies grow in an ever-changing world.

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

To learn more about Infosys and see our ideas in action, visit us at www.Infosys.com

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Senior Manager - Employee Relations - UK