About the Company

Our client is a fast-growing infrastructure and energy transition business, focused on building and operating a nationwide network of sustainable, future-ready assets across the UK.

Founded in the late 2010s, the company has expanded rapidly from a regional base to a national footprint, with a significant and growing portfolio of operational sites. Backed by substantial long-term investment from leading infrastructure and renewable energy funds, the organisation is well-positioned for continued expansion over the coming years.

The business is driven by a mission to support the transition to cleaner, more sustainable transport and energy systems. Its core focus is on delivering reliable, accessible infrastructure in high-demand locations, including key transport routes, urban centres, and community hubs.

With a strong emphasis on customer experience and community engagement, the company actively involves its growing user base in shaping future developments. It recognises that delivering a high-quality, seamless experience is critical to driving adoption and long-term growth.

Job Profile

We are seeking a People & Culture Lead to take ownership of all HR activities for a growing team within a dynamic, scaling organisation.

Supported by an Executive Business Manager and Office Manager (who will assist with administrative tasks), you will act as the primary contact for all HR matters. You will own the full employee lifecycle, including talent acquisition, onboarding, performance management, engagement, learning & development, and reward.

This is a hands-on role with strategic influence, offering the opportunity to shape people practices and the overall employee experience within a high-growth environment.

Key Responsibilities

Day-to-Day

Act as the first point of contact for HR support, delivering an efficient and positive service
Manage relationships with benefits providers and review offerings to ensure competitiveness within budget
Support and guide junior HR/admin support resources

HR Systems & Engagement

Own and optimise the HRIS, ensuring it is central to operations and enables effective self-service
Use people data and analytics to generate insights and support a high-performing culture

Recruitment & Onboarding

Support end-to-end hiring processes, partnering with hiring managers from requirement through to onboarding
Track recruitment activity and maintain relevant metrics
Develop and continuously improve onboarding processes to ensure a strong employee experience

Processes & Policies

Maintain and update HR policies in line with business needs and best practice

Performance Management

Lead performance management processes, including objective setting and reviews
Support managers to drive both individual and organisational performance

Learning & Development

Oversee the learning platform and monitor engagement
Identify and coordinate development opportunities and external training partners

Culture & Engagement

Identify opportunities to enhance culture, including diversity, equity and inclusion initiatives
Implement improvements in collaboration with the leadership team

Wider Contribution

Actively contribute to broader business initiatives and cross-functional projects

Team & Leadership Responsibilities

Align teams around shared goals, values, and priorities
Motivate and support individuals to achieve their potential
Foster a collaborative and inclusive working environment
Engage proactively with the sector and contribute to organisational initiatives

Business Strategy Contribution

Support the delivery and embedding of company strategy
Translate strategic goals into actionable people plans
Contribute to the development of new initiatives
Evolve the people strategy to support scaling and growth

Key Skills

Pragmatic and people-focused approach to HR delivery
Strong communication skills with the ability to build credibility quickly
Ownership mindset with a proactive, “hands-on” approach
Excellent organisational and planning capability
Confidence to influence and challenge at all levels
Solutions-oriented with a positive and adaptable mindset
Strong systems and technology capability, including HR platforms and automation tools
Ability to remain calm under pressure and meet deadlines
Flexible and agile in a fast-paced, evolving environment
A collaborative team player who contributes beyond their core role
Passion for sustainability and contributing to long-term positive change

Ideal Candidate

Proven HR experience within a high-growth SME or start-up environment
Strong experience managing the full employee lifecycle
Up-to-date knowledge of employment legislation and HR best practice
Experience with HRIS platforms and engagement tools
Experience managing a range of employment types (employees, contractors, etc.)
Demonstrated success in improving and modernising HR processes
Ability to communicate complex HR matters clearly to non-specialists
Comfortable working with both qualitative and quantitative data
Experience in a standalone or lead HR role
Experience delivering HR-related projects
CIPD qualification (Level 5 or above) or equivalent experience

kills

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