About Us At Hounslow

We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.

We are an outstanding council, serving an outstanding borough.

With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.

About Our Commitment To Diversity And Inclusion

We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.

We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.

As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.

Our Benefits

About The Role

This is an exciting opportunity to be part of a new, early-intervention Mental Health Hub for young people in Hounslow. The hub is being developed to provide a safe, welcoming, youth-friendly space offering early support, meaningful activities and preventative mental health support aimed at reducing escalation before a crisis and preventing avoidable A&E presentations.

As a Mental Health Hub Officer, you will run the hub during evening hours, ensuring the environment is inclusive, accessible and engaging. You’ll work directly with young people, partners, schools, charities and mental health providers, helping to deliver sessions and support with shaping a service built around the voices of young people.

This is an operational, engagement-focused post with an opportunity to positively impact young people’s mental health therefore resulting in the hub’s success and outcomes.

You’ll join the Complex Care team within Children’s Commissioning, working closely with the Mental Health Project Manager, partners across the NHS and voluntary sector, and young people themselves. Together, we are developing a community-based early-intervention offer that complements existing mental health provision while strengthening local prevention pathways.

About You

If the points below resonate with you, we’d love you to put in an application:

You will bring experience of working with young people in a youth, community, education or mental health setting, and can be confident building rapport and supporting young people in a safe and inclusive environment.
You understand safeguarding responsibilities, know when to escalate concerns and can work collaboratively with a wide range of partners.
You have a genuine commitment to working with and supporting young people to achieve their full potential.
You have good communication and team working skills.

Read more about the work you’ll be doing in the Role Profile.

Essential For The Role:

Enhanced DBS

Don’t meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can’t tick every box. At Hounslow, we realise the ‘perfect candidate’ doesn’t exist. So, if you can do most of what we’re looking for, go ahead and apply. You may be just the right candidate for the job or be perfect for one of our other roles!

When Interviews Will Be Held And Who To Contact

The key information you need about the role should be in the role profile, but if you have any further questions about the role, please contact:

Email:

Interviews for this job will be held during week commencing Monday 1st June 2026.

Email:

Interviews for this job will be held during week commencing Monday 1st June 2026.

London Borough of Hounslow

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Mental Health Hub Officer x 2