About The Job

Salary: £30,024 - £32,597 a year pro rata

Hours per week: 14.8

Contract type: Permanent

We are seeking a highly organised and detail-focused Admissions Officer to support the effective admission and transfer of pupils across Luton schools.

In this role, you will be responsible for managing key administrative processes related to school admissions and pupil transfers, ensuring all applications are handled accurately and efficiently.

You will work in line with relevant legislation, policies, and procedures, meeting strict timescales while helping to ensure a fair, consistent, and compliant admissions process for all families.

Please note this role does not attract sponsorship.

About You

We are looking for a calm, professional, and resilient Admissions Officer who can communicate effectively with a wide range of stakeholders. This includes working politely and tactfully with parents, Headteachers, Council Members, and senior colleagues, even in challenging or sensitive situations, both over the phone and face to face.

The role requires the ability to work well under pressure, balancing competing priorities and meeting tight deadlines. You will be confident in responding to complex enquiries and complaints in writing, using clear and professional language at all times.

You will have strong administrative and IT skills, including word processing and maintaining databases and spreadsheets, and be comfortable working within established policies and procedures. A methodical and accurate approach to work is essential.

Strong numeracy skills are required, along with the ability to quickly understand complex information and explain it clearly to others. You will also demonstrate an understanding of equality and the impact of discrimination on service delivery.

A Business Administration Level 2 or 3 qualification, or equivalent relevant experience, is essential, along with the ability to work collaboratively as part of a supportive team.

This is a public facing role so you’ll need to show off your fluency in speaking and writing English.

If you’re organised, people-focused, and ready to make a meaningful difference to families and schools in your community, we’d love to hear from you - apply today.

About Us

Our ambitious Luton 2040 Vision – that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.

The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?

We welcome applications from all sections of the community and are committed to developing a workforce that reflects the diversity of our borough

Application Process

On occasions, we may close a vacancy early due to a very high number of applications being received.

Benefits

We offer a range of excellent staff benefits which include:

From 25 to 32 days’ annual leave: linked to length of service and grade
Buying annual leave scheme: buy up to 20 days additional annual leave
Career Pathways: step up in your career or move into a specialist area
Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant
Generous relocation package: up to £8,000 (subject to eligibility)
Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home
Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns
Training and support: unlimited access to development courses, mentoring and support and clear career pathways
Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons
Arriva Travel Club: great value savings on local bus travel

How To Apply

We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out!

Our ‘How to apply' page has more tips to help with your application: How to apply

Luton Borough Council

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