The Diversion and Inclusion Lead Worker is a Band 5 role within North London NHS Foundation Trust Substance Misuse Service, responsible for leading and coordinating inclusive, trauma-informed approaches to drug and alcohol service delivery. Based across Enfield sites, the postholder works collaboratively with internal teams and external partners to develop diversion pathways, improve access to treatment, and reduce health inequalities for individuals experiencing substance misuse and complex needs. The role combines operational leadership, partnership working, and direct service user engagement to support improved outcomes and prevent escalation into acute or criminal justice systems.

Lead the development and delivery of diversion pathways to reduce unnecessary contact with criminal justice, emergency, and inpatient services.
Provide specialist leadership on inclusive, trauma-informed practice to ensure services meet the needs of marginalised and high-risk groups.
Work collaboratively with multidisciplinary teams and external partners to improve engagement, retention, and treatment outcomes.
Deliver and coordinate harm reduction initiatives, including Naloxone provision, safer use advice, and overdose prevention.
Provide advice, guidance, and case consultation to staff on diversion, inclusion, and risk management approaches.
Develop strong partnerships with criminal justice agencies, healthcare providers, local authorities, and community organisations.
Support service development through co-production, audits, data collection, and quality improvement activities.
Deliver training and support staff development on inclusive practice, inequalities, and trauma-informed care.
Manage a caseload of service users with complex needs, including assessment, care planning, safeguarding, and treatment coordination.
Maintain accurate clinical records and ensure compliance with Trust policies, governance requirements, and data protection standards.

Our values

The Trust’s Values Are

Compassion
Respect
Being Positive
Working together

NHS VALUES

It is recommended that where possible the NHS values below are reflected in job descriptions. Please go to the NHS Confederation website for further information www.nhsconfed.org

RESPECT AND DIGNITY

We value each person as an individual, respect their aspirations and commitments in life, and seek to understand their priorities, needs, abilities and limits. We take what others have to say seriously. We are honest about our point of view and what we can and cannot do.

COMMITMENT TO QUALITY OF CARE

We earn the trust that is placed in us by insisting on quality and striving to get the basics right every time – safety, confidentiality, professional and managerial integrity, accountability, dependable service and good communication. We welcome feedback, learn from our mistakes and build on our success.

COMPASSION

We find the time to listen and talk when it is needed, make the effort to understand and get on and do the small things that mean so much – not because we are asked to but because we care.

Improving lives

We strive to improve health and well-being and people’s experiences of the NHS. We value excellence and professionalism wherever we find it – in the everyday things that make people’s lives better as much as in clinical practice, service improvements and innovation.

For further details / informal visits contact: Name: Sabrina Miller-Cummings Job title: Operational Manager Email address: sabrina.miller-cummings@nhs.net Telephone number: 02083796010

North London NHS Foundation Trust

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Diversion and Inclusion lead worker