Salary: £35,555 + Excellent Benefits

Contract: 12‑month fixed‑term contract

Office Location: Chesham + High Wycombe with travel across Buckinghamshire, Bedfordshire and Hertfordshire

Role type: Mobile role with van and fuel card included

Hours: 37 hours per week

Are you looking to join a growing, values-led organisation with a clear social purpose?

At SettleParadigm, we’re proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire.

Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build. Through our merger we’ve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve

If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, we’d love to welcome you on our journey. Together, we’re building a better future.

We are pleased to be recruiting for an Estates Officer following a recent promotion within the team. This is a great opportunity to join a supportive, values led organisation and play a key role in maintaining the quality and safety of our estates.

About The Role

As an Estates Officer, you will be a visible presence across our neighbourhoods, carrying out regular inspections of communal areas, amenity land and car parks. You will help ensure our estates remain safe, clean and compliant, working closely with colleagues, contractors and managing agents to resolve issues quickly and effectively.

You will investigate concerns raised by customers, identify areas that need improvement and support neighbourhood teams with issues such as anti social behaviour. You will also help maintain accurate compliance records and support our approach to building safety.

This is a mobile role that involves travel, problem solving and working with a wide range of people. You will be a key part of our Estates Services team and an important link between our customers and our wider Property and Customer directorates, due to this a full driving licence is mandatory.

Key Responsibilities

Carry out cyclical inspections of communal areas, amenity land and car parks
Monitor contracts and follow up on issues raised by customers or colleagues
Test safety equipment in communal areas and inspect fire doors
Carry out water testing in line with Legionella risk assessments
Complete minor repairs and basic maintenance tasks
Identify estates that need improvement and work with neighbourhood teams to resolve issues
Liaise with internal teams, contractors and managing agents
Maintain accurate records and report findings clearly
Support compliance with building safety regulations and internal standards

What We’re Looking For

Must Haves

Knowledge of building compliance and fire safety, or willingness to learn
Understanding of legislation relevant to estate services
Ability to carry out minor building repairs
Basic physical fitness for a mobile role
Strong attention to detail and clear communication skills
Ability to work collaboratively with colleagues and external partners
Valid manual driving licence (van and fuel card provided for business use)
Familiar and comfortable with basic DIY

Nice to haves:

Experience in estate services or property compliance
Familiarity with anti social behaviour reporting and resolution

For added brilliance:

Confidence in identifying service improvements and acting on feedback
A genuine passion for maintaining safe, welcoming communities

Benefits

At SettleParadigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment.

annual salary: £35,555 + Excellent Benefits
25 days holiday, increasing with service, plus Christmas closure and buy options
Generous pension scheme – up to 9.5% employer contribution via salary sacrifice
Family-friendly leave: Enhanced maternity, paternity, and adoption leave
Health cash plan – claim up to £1,800 for everyday health costs (plus free kids’ cover)
Life cover and income protection
Flexible working – hybrid options, modern offices, free parking & EV charging

And that’s just the beginning! We’re also thrilled to provide:

Mental Health First Aiders available to support
Car leasing via salary sacrifice (for permanent colleagues subject to conditions)
Funded training, qualifications & apprenticeships
3 paid volunteering days in the local communities
Peer-recognition rewards platform
Paid professional subscription (one per year)

Working Hours

37 hours per week Monday - Friday.

Our Commitment

We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups.

Accessibility and Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required.

Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made.

Please ensure you fully answer the questions on the application form.

Closing Date: 07/05/2026

We reserve the right to close this vacancy earlier than the closing date should we find a suitable candidate.

Paradigm Housing Group

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