Salary: Competitive salary and package

Reporting Line: Head of Inclusion, Wellbeing & Engagement

Contract Type: Fixed Term Contract 24 months

Location: London – with travel

What to expect

As a Culture Lead you will join us on our journey and undertake a truly transformational role reporting into Head of Inclusion, Wellbeing & Engagement.

The Culture Lead will play a key role in activating and embedding organisational culture change at scale, working through senior stakeholders and employee networks to drive engagement, behavioural change, and alignment to cultural priorities.

This role focuses on building and mobilising internal communities, delivering high-impact engagement initiatives, and equipping leaders and managers to role model and sustain cultural transformation. This role will partner with Internal Communication and specialist across the organisation to ensure the reinforcement and alignment of messaging to build momentum towards our desired culture. They will drive a culture of inclusion, continuous improvement, and high performance across their teams.

What we can do for you

Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

27.5 days annual leave that increases with tenure
Up to 18% individual performance-based incentive scheme
Car allowance
Generous pension contribution
Life assurance
Income protection after 12 months service
Full support from our employee assistance programme and access to our employee benefits platform
Ever-evolving learning and development opportunities

Our commitment to embracing diversity extends beyond just words. We foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.

What you’ll need to succeed

You will be an experienced Culture Lead with excellent communications skills and the ability to influence and add value to this important project

Experience and Qualifications

Experience in culture change, engagement, organisational / learning & development, or change programmes
Strong capability in programme delivery and stakeholder coordination
Experience working with employee networks and engagement communities
Ability to translate strategy into engaging, practical initiatives
Strong organisational skills with ability to manage multiple initiatives simultaneously
Substantial experience in establishing successful, cross-functional, stakeholder relationships.
Demonstrate experience successfully delivering projects with clear outcomes
Demonstrable experience of successfully delivering projects with clear outcomes

Skills and Capabilities

Excellent facilitation and communication skills (including written)
High levels of collaboration and influencing capability
Strong commercial understanding, using data and insight to shape informed and effective business decisions
Excellent influencing and communication skills with the ability to utilise a range of techniques to deliver messages effectively, make an impact, and drive a successful outcome.
Ability to develop and maintain strong relationships with senior stakeholders and managers to build support for functional plans and activity.
Ability to plan and deliver colleague and business-wide events, with flexibility to travel as required.
Ability to design and develop culture toolkits, facilitation guides and practical resources to support leaders, managers and colleagues.
Acts as an expert advisor, applying advanced knowledge of their own specialism as well as broad knowledge of related areas.

Success Measures

Strong engagement and activation of internal culture networks
Successful delivery and impact of organisation-wide culture initiatives (roadshows, campaigns, workshops)
Improved employee engagement and alignment to cultural behaviours
High adoption and effectiveness of manager toolkits
Positive feedback from senior stakeholders and employee communities

Post Office Ltd

New Jobs

Culture Lead