Location: Yarls Wood Immigration Removal Centre, Clapham, MK44 1FD

Salary: £25,769 per annum pro rata plus excellent benefits

Schedule: Full time, 40 hours per week, 6am to 4pm

Ready to impact a better future?

As a Housekeeper in our Yarls Wood Immigration Removal Centre team, you’ll help create a clean, safe, and welcoming environment for everyone on site. Through high-quality cleaning and housekeeping services, your work will support the wellbeing, safety, and daily experience of those who use our facilities.

Every day, your work will have purpose. By maintaining high standards across accommodation, offices, healthcare areas, and communal spaces, you’ll contribute to an environment where people can live and work safely. Our work touches lives, and your attention to detail will help make a positive impact on communities while supporting essential public services.

What You’ll Do As a Housekeeper

Clean and maintain designated areas including bedrooms, bathrooms, kitchens, offices, medical rooms, corridors, storerooms, and communal spaces.
Dust, sweep, vacuum, mop, and sanitise surfaces to maintain high standards of cleanliness and hygiene.
Clean hard surfaces including desks, tables, walls, doors, skirting boards, showers, and toilets.
Vacuum carpeted areas and carry out basic stain treatment where required.
Empty, clean, and maintain waste bins and disposal areas.
Follow health and safety procedures, use cleaning chemicals safely following training, and ensure all required records are accurate and up to date.

Does this sound like you?

You have good team-working skills and enjoy supporting colleagues to achieve shared goals.
You have excellent organisational skills and can manage your workload effectively.
You have good spoken and written English communication skills.
You take pride in delivering high standards and pay close attention to detail.
You understand the importance of health, safety, trust, and care in the workplace.

What We Offer

Holidays: 25 days plus 8 bank holidays
Pension: Up to 6% contributory pension scheme
Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
Health and wellbeing: Employee Assistance Programme, Bupa Anytime Healthline, wellbeing app, 30% off at Serco‑managed leisure centres, and 24/7 access to a virtual GP service
Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
Charity: Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Vetting and checks:

A possible vetting process will take place before employment can commence. This process may take up to three months to complete.

Let’s impact a better future, together. Apply today.

A Little Bit About Us

At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our Inclusive Recruitment Commitment

We prioritise your skills and potential. As a Disability Confident Leader, a top Great British Employer of Veterans, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).

For support with your application, please contact recruitmentuk@serco.com.

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