Reports to: Head of Performance and Development

Location: Hybrid, Central London (Chalk Farm)

Compensation: Up to £35,000

KPI’s: New starter experience | Process accuracy | Task turnaround

The Opportunity

Soar Group is the UK's fastest-growing performance agency group - Hambi Media, For You Advertising, and Soar With Us. We're around 100 people across London and remote, and the lifecycle activity that keeps a group this size running well has become a craft in its own right.

We are looking for an energetic and people-focused People & Culture Coordinator to help build an exceptional employee experience and strengthen company culture across the business.

This role is ideal for someone who is passionate about people, engagement, workplace culture, and creating an environment where teams can thrive. The People & Culture Coordinator will support employee engagement initiatives, internal communications, recruitment coordination, onboarding, and culture-building programs.

What Sets Us Apart

Nominated for Meta's Creative Diversity Award 2025, the only independent agency recognised
Highest independent agency spend on Meta in 2025
Official TikTok Agency Partner, Creative Partner, and one of the only TikTok Shop Partners across UK and US
Two production studios (London and Manchester)
Creators of D2C Diaries, one of the UK's leading eCommerce podcasts
Partnered with Meta, TikTok, Foreplay, and Triple Whale

What You'll OwnEmployee Experience & Culture

Support initiatives that enhance employee engagement and workplace culture
Coordinate team events, celebrations, and internal culture activities
Assist with recognition programs and employee wellbeing initiatives
Help foster a positive, collaborative, and high-performing workplace environment
Support internal communications and employee experience projects

Recruitment & Onboarding

Coordinate interviews and candidate communication
Support employer branding and recruitment experience initiatives
Assist with onboarding and induction processes for new team members
Ensure new starters feel welcomed, supported, and connected to company culture

Team and People Operations Support

Maintain employee records and people systems
Support HR administration and employee lifecycle processes
Assist with people reporting, surveys, and feedback collection
Coordinate learning and development initiatives where required
Help improve internal people processes and employee touch-points
Partner with managers to support team engagement initiatives
Assist with office experience and workplace coordination where applicable
Support leadership with culture-focused projects and team initiatives
Contribute ideas that improve employee satisfaction and team performance

Requirements

This role demands someone genuinely organised, warm, and detail-obsessed - with real care for the craft of coordination and the people it serves.

Must-Have

2+ years experience in an HR, People Operations, Recruitment, or Coordinator role
Passion for employee experience, culture, and people operations
Strong communication and relationship-building skills
Excellent organisation and coordination abilities
Positive, proactive, and collaborative mindset
Ability to manage multiple projects and priorities simultaneously
Experience with HR platforms, ATS systems, or employee engagement tools is advantageous

What Success Looks Like

In your first 3 months:

Every new starter across the group has a day-one experience that feels deliberate and high-standard
Contracts, references, and onboarding admin are running cleanly with zero slips
You've built trusted relationships across the group
You’re proactively identifying stories to evangelise our employer brand

By Month 6

Lifecycle operations run so well they're invisible - the highest compliment this work can receive
You've co-launched at least one meaningful culture moment that team members talk about
You're operationally independent, trusted to run coordination with minimal oversight
You've identified at least two process improvements that have made the function measurably better

Benefits

28 days paid holiday including birthday leave, Christmas Eve and New Year's Eve
Long-service holiday scheme: 1 extra day per year of service after 2 years
Flexible and hybrid working (2 days in office)
Regular team socials
Private Health and life insurance
Company pension scheme
Work abroad for 1 month a year

Soar With Us

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People & Culture Coordinator