Join our Audience Engagement team within WildBrain today to become part of the story!

Our Audience Engagement team excels at delivering entertainment content to audiences across the globe including on our world-leading YouTube network, through our global distribution business to SVOD, AVOD and FAST platforms, and through our leading capabilities in digital marketing, advertising, gaming and social media. With data insights and an innovative mindset informing everything we do, we are at the forefront of delivering entertainment and brands to kids and families wherever they’re watching and playing. Our content is enjoyed on leading platforms worldwide including Apple TV+, Netflix, Prime Video, Peacock, BBC, Nickelodeon, Pluto TV, Samsung TV Plus, Roku and many more.

The Role

This role sits within the Media Solutions team, WildBrain’s Global Ad Sales business, reporting to the Senior Director, Client Success Media Solutions. This role covers 3 key areas:

Client Support & Relationship Management
Campaign & Project Coordination
Reporting, Insights & Process Support

What you'll do:

Build strong working relationships by understanding client needs and escalating issues where needed.
Serve as day-to -day point of contact for client queries, ensuring timely and professional responses.
Collaborate cross-functionally to ensure a seamless client experience and consistent delivery of business results.
Assist in the coordination of campaign delivery, including timelines, asset collection, and internal communication.
Help maintain internal trackers, Customer Relationship Management (CRM) entries, and workflow documents.
Contribute to process improvements by identifying gaps or opportunities for efficiency.
Pull performance data from internal systems and analytics tools to support client report

What you'll have:

Excellent organisational abilities with strong attention to detail.
Experience supporting a sales team in a digital media environment is a plus but not essential.
Analytical Mindset: Understand and provide insights on metrics, analytics tools, and campaign performance analysis.
Ability to juggle short term and long-term deliverables across multiple projects in a fast-paced environment.
Communication Skills: Strong verbal and written communication skills to build strong client relationships.
Collaboration: Willingness to work cross-functionally with teams like sales, and media operations to ensure client satisfaction.
A self-starter with a solution driven mindset and the ability to learn quickly.
Ability to resolve queries efficiently, to multitask, and communicate across teams.
A positive, can-do attitude with a keen interest in the kids and family media landscape.
Proficient in using Microsoft Word, Excel and PowerPoint.

Additional Information

What We Offer

Working at WildBrain is more than a job — it’s the opportunity to join forces with extraordinary, insightful, and imaginative people who will recognize your talents and encourage your professional growth and development in a work environment that promotes creativity and individuality. We offer competitive benefits, and we invest in our people and their future.

Our Commitment

Diversity and Inclusion are in our DNA. As a global leader in kids and family entertainment, we strive to reflect and honour the diversity of our audiences around the world. We believe that creating diverse and inclusive content & brands begins with fostering a culture of belonging at WildBrain. To us, a culture of belonging is one where we celebrate and welcome the diversity of all employees, stakeholders, and external partners and strive to create an environment where every individual feels valued, respected, and brings their authentic self to work.

We demonstrate our commitment to this by striving to provide a supportive work environment and a corporate culture that welcomes and encourages equal opportunities for all employees. We recognize that people bring experience and talent that goes beyond the technical skills and requirements of a job. If you possess similar experience that is close to what we’ve listed here, we encourage you to please still consider applying. We strongly believe that diverse experience, transferable skills, and passion are key! WildBrain accommodates people with disabilities throughout the recruitment and selection process. Applicants are encouraged to make their needs known in advance if accommodation is required.

About WildBrain – a Parent Company Of WildBrain CPLG

At WildBrain we make great content for kids and families. With approximately 13,000 half-hours of filmed entertainment in our library – one of the world’s most extensive – we are home to such brands as Peanuts, Teletubbies, Strawberry Shortcake, Caillou, Inspector Gadget, Johnny Test and Degrassi. Our shows are seen in more than 150 countries on over 500 telecasters and streaming platforms. WildBrain’s portfolio spans all areas of the entertainment industry: WildBrain Studios, where we develop and produce hit animated and live actions series; WildBrain Television, which is composed of prominent kids’ television channels in Canada (Family Channel, Family CHRGD, Family Jr. and Télémagino); home to Peanuts Worldwide; brand management to some of the world’s most-loved kids brands; celebrated global licensing and distribution teams with WildBrain CPLG, and a leading children’s YouTube network in WildBrain Spark, one of the largest networks of kids’ channels on YouTube, with over 168 million subscribers.

WildBrain is headquartered in Canada with offices worldwide and trades on the Toronto Stock Exchange (TSX: WILD). Visit wildbrain.com to learn more!

About WildBrain

At WildBrain, we build and grow beloved family brands through exceptional entertainment experiences. Home to franchises such as Strawberry Shortcake, Teletubbies, Yo Gabba Gabba!, Inspector Gadget and Degrassi, we are a global leader in franchise management—bringing stories to life through content production, audience reach and consumer products. Our award-winning studio has partnered with top global platforms such as Apple TV, Netflix and the BBC, producing acclaimed series such as The Snoopy Show, Strawberry Shortcake: Berry in the Big City, Teletubbies (2015), Yo Gabba GabbaLand! and Finding Her Edge. Through our global digital network across YouTube, FAST and AVOD, we deliver premium, broadcast-quality content to today’s kids and families wherever they’re watching—connecting brands to audiences at scale and offering advertisers one of the largest digital inventories in family media. WildBrain CPLG, our global licensing and consumer products arm, represents our own and partner brands across major territories worldwide. Headquartered in Toronto, WildBrain trades on the Toronto Stock Exchange (TSX: WILD). Visit us at wildbrain.com.

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