Royal Free London NHS Foundation Trust
About
On 1 January 2025 Royal Free London NHS Foundation Trust became one of the largest trusts in the UK following the acquisition of North Middlesex University Hospital.
Our trust has over 17,000 staff serving 2 million patients every year. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital, North Middlesex University Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.
Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers money, being safe and meeting our external duties, and building a strong organisation. Welcome to the Royal Free
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Key details
Location
SiteEnfield Civic CentreAddressSilver StreetTownEnfieldPostcodeEN1 3XAMajor / Minor RegionLondon
Contract type & working pattern
ContractPermanentHours37.5 hours per week
- Full time
- Part time
- Job share
- Flexible working
Salary
Salary£51,883 - £58,544 per annum, inclusive of HCASSalary periodYearlyGrade(Band 7)
Specialty
Main areaHuman Resources
Our trust has over 17,000 staff serving 2 million patients every year. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital, North Middlesex University Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.
Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers money, being safe and meeting our external duties, and building a strong organisation.
Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.
Welcome to the Royal Free
Job Overview
The purpose of the role is to deliver highly specialist technical ER advice to investigations and improve delivery of cases by carrying out expert investigations across all staff groups to aid conclusions in a timely manner, and to make recommendations intended to prevent recurrence. It is to establish facts as guided by terms of reference for investigation not to apportion blame or liability.
This role will seek to improve investigation practice and standards across the wider RFL group through its own practice and delivery of training and continuous improvement.
The key responsibility of the post holder is to deliver (and to support others to deliver) expert investigations, ensuring full potential is harnessed to inform learning, a just and learning culture and patient safety improvement.
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Advert
This investigatory role will provide a pivotal first-class investigatory service across the Trust, conducting investigations as directed by the Deputy / Head of Employee Relations, framing terms of reference, and engaging with divisional management teams.
In your specialist investigatory role you will be a member of the Employee Relations Team, and play a key role in supporting the review and development of policies, procedures, tools, training, quality assurance and quality improvement systems
You will be working with highly complex, sensitive, and emotive information requiring analysis and interpretation to inform sound decision making by case managers.
You will be experienced and adept at working with all parties who have been involved in, and affected by, cases where investigation is deemed necessary and dealing with emotive and sensitive information which may also be contentious in nature.
Working to agreed deadlines ensuring that Trust policy and best practice is adhered to, you must be able to organise and plan in a flexible approach and managing workloads to ensure all investigations are completed in a timely manner ensuring that they are comprehensive, accurate and relevant.
This includes scheduling of meetings, attending hearings, preparing case papers, providing advice on cases and procedures where appropriate, and taking minutes of meetings if required and providing highly coherent written reports to be presented at hearings.
Working for our organisation
The Royal Free London NHS Foundation Trust is one of the UKs biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
https://www.royalfreelondonjobs.co.uk/
Detailed Job Description And Main Responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Getting vaccinated, and getting a booster, remains the best defence against COVID-19. We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.
- AT* - Apprenticeship Training
- By applying for this role, you accept if successful, that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. Therefore we require you to complete your stat and Man e-learning modules prior to joining our organisation.
- If you are an EU/EEA citizen
- Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you are eligible under the UKVI points based system .
- If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verified remotely www.trustid.co.uk
- The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
- The Trust will request a DBS
- By applying for this post you are agreeing to Royal Free London NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
- Please be aware of scams unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments.
Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.
Please Note
- Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification
- Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.
- Interview arrangements will be communicated via email so please check your email regularly following the closing date.
Please be advised that due to exceptionally high demand, all Royal Free accommodation is at full capacity and waiting lists are being held. Average waiting times are 12 months. Please do not rely on Trust accommodation when you commence your role and ensure you investigate alternative accommodation for your arrival.
Applicant requirements
warning You must have appropriate UK professional registration.
Person specification
Royal Free World Class Values
Essential criteria
- Demonstrable ability to meet the Trust Values
Education & Professional Qualifications
Essential criteria
- Educated to a degree level or equivalent
- Extensive knowledge of specialist area, acquired through post graduate diploma or equivalent experience or investigator training plus further specialist knowledge or experience to postgraduates level equivalent
- Evidence of continuing professional development
Desirable criteria
- Educated to masters level or equivalent level of experience of working at a senior level
- CIPD
Experience
Essential criteria
- Investigation experience in a complex, multi-disciplinary and culturally diverse organization
- Experience of operating effectively in a customer facing environment
- Up to date knowledge of employment legislation and understanding of the risks of non-compliance
- Experience and knowledge on HR policies and procedures and best practice and how to apply them
- Experience of judging or reviewing against a standard
Desirable criteria
- Experience and knowledge on Agenda for Change and Medical & Dental Terms and Conditions of Employment
- Experience of working in a multi-unionized environment
- Experience of preparing Employment Tribunal information
Skills and aptitudes
Essential criteria
- Able to plan and organize the work themselves and others to ensure the achievements of targets and outcomes
- Ability to work to tight deadlines
- Developed questioning skills
- Works within own limits of competence and understands sources of potential support and expertise and how to access this (e.g. medical, financial)
- Ability to seek out and reference relevant standards (e.g. NICE, NMC, GMC) eek out and reference relevant standards (e.g. NICE, NMC, GMC)
- High level of interpersonal and communication skills, including the ability to interview witnesses who may be vulnerable
- Ability to interpret relevant guidance documentation and standards
- Ability to judge relevance of information collected during investigation
- Ability to give weight to (prioritise importance of) relevant evidence gathered
- Ability to judge credibility of witnesses
- Ability to ensure safeguards are in place to avoid breached of confidentiality
- Ability to structure and write a comprehensive report which answers the questions in the terms of reference
- Able to analyse complex information and identify appropriate recommendations
- Well developed influencing and negotiation skills
- Basic IT skills
Personal Qualities & attributes
Essential criteria
- A strong customer focus
- Resilient and objective in challenging situations
- High levels of personal influence
- Interested on continuous professional development for the role
Documents
- Job description (, 544.3)PDFKB
- Person specification (, 424.6)PDFKB
- Functional requirements (, 101.1)PDFKB
- Corporate, Admin & Clerical, Other - benefits, about RFL, values and governing objectives (, 935.8)PDFKB
Further details / informal visits contact
NamePaul SukhuJob titleAssistant Director of PeopleEmail address [email protected]Telephone number02077940500Additional information
Extension 39108
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