On 1 April 2026, NSS and NES became one national organisation, focused on continuity today and a stronger, more connected service for tomorrow.
As part of this transformation, NHS National Services Scotland (NSS) and NHS Education for Scotland (NES) have joined to form a new organisation:
Public Services Delivery Scotland (PSD Scotland). This new organisation will play a pivotal role in supporting the renewal and ensuring the long-term sustainability of health and care services across Scotland.
Flexible Location: PSD Scotland is a remote-friendly employer with staff based throughout Scotland. We support office-based and hybrid working arrangements. We welcome conversations about alternative working patterns—please get in touch during the application process to discuss.
Work Pattern: Permanent, Full Time, 36 hours per week
You must have eligibility and entitlement to work in the UK which is required to be maintained throughout your period of employment.
Who We Are
PSD Scotland unites expertise from NES and NSS in a way that will allow us to accelerate national programmes to support the NHS to deliver better care, now and in the future.
We support staff with education and training, provide the tools and data that improve services, and run vital national functions such as procurement, logistics and blood, tissue and cell services.
The role of the People and Culture Directorate is wide-ranging and exciting. We not only enable to attract, recruit, support, train, develop, reward and recognise its own workforce, but also play a significant role in employing doctors and dentists in training across Scotland.
Furthermore, we support recruitment of medical and dental trainees and other vocational groups for the whole of Scotland's health sector. We support the management of change, providing organisational consultancy. We also play an active part in the organisation’s commitment to fulfilling its Equality and Diversity responsibilities, not just to its own staff but throughout all the activities of the organisation.
Nationally the People and Culture Directorate act as key strategic partner to Scottish Government in the delivery of national Talent, Leadership and Management, Quality Improvement, and Learning & Development ambitions. We also provide information, advice, educational solutions and support to the wider NHS through links with Territorial Boards and the Scottish Government.
The Digitally Enabled Workforce (DEW) team within PSD Scotland is a high impact, delivery focused, multi award winning team, working remotely across the UK. Commissioned by Scottish Government and COSLA they deliver on national priorities from Scotland’s Digital Health and Care Strategy, the Health and Social Care Data Strategy, the Care in the Digital Age Delivery Plan and the Health and Social Care Service Renewal Framework.
DEW thrive on what they do, empowered to innovate, adapt, and demonstrate how teams should work in a digital age. Enabling transformation at scale by providing national learning resources, networks and programmes for the whole health and social care sector that includes NHS, Local Authorities, Health and Social Care Partnerships, Social Work, Social Care, Care and Support Providers, Housing, Third and Independent Sectors.
The DEW team lead on key initiatives, designing and delivering national programmes shaped and directed by Scottish Government and COSLA, that strengthen digital and data capability across Scotland’s health and social care workforce. Providing organisations with resources to adopt, embed and sustain digital transformation at scale.
Find out more about the DEW team here.
The Opportunity
We are looking for a Programme Delivery and Communications Officer to join the Digitally Enabled Workforce (DEW) team. This is an exciting opportunity to work within a fast‑paced, nationally recognised programme where delivery, quality, pace and reputation matter.
Responsible for line management of DEW’s Administration Support, bringing experience in coaching and developing direct reports, setting clear objectives, prioritising work and embedding accountability.
Supporting the delivery and coordination of programme communications, webinars and events, ensuring clear, timely and consistent messaging. This includes contributing to the development, maintenance and continuous improvement of DEW communications and learning resources, ensuring materials are accurate, accessible and aligned to programme priorities.
Sitting at the heart of DEW’s national delivery, the role helps turn commissioning priorities into delivery plans, maintaining schedules, supporting governance and assurance activity, and actively contributing to high-quality programme papers and reporting.
You will bring a curious and innovative mindset, taking ownership and contributing to a fast‑paced role with genuine influence. This is an opportunity to help shape how a national programme delivers and evolves.
The role requires the postholder to step into the team applying their skills, knowledge and experience from day one.
Do you bring line management experience with the ability to motivate, coach and develop direct reports?
Do you bring a flexible approach across tasks and activities, providing hands on programme administration support when needed to ensure smooth and continuous delivery?
Do you demonstrate digital leadership with the adoption and use of digital tools and data-enabled approaches?
Do you have experience coordinating and maintaining programme communication channels.
Do you want to play a key role in the maintenance and design of learner‑facing products and resources across multiple digital platforms?
Do you excel in coordinating social media content and facilitating end‑to‑end planning and delivery of events and webinars?
Do you bring an energetic approach and experience to step into a team and apply your expertise and make an impact from day one?
Working within the DEW team means joining a fast-paced, nationally recognised programme where the impact and reputation of our work truly matters.
Does this sound like you?
What We Love To See
Programme Delivery and Communications Officers offer a broad range of skills and experience, if you can offer some or all of these, we’d love you to apply:
- The ability to coordinate and support delivery of multiple national workstreams simultaneously.
- Excellent organisation skills allowing you to maintain programme schedules and plans in a fast-paced environment, providing timely, accurate and well-structured updates as required.
- A digital-first mindset, asking the right questions to understand delivery challenges and identify improvement opportunities.
- Experience of working within a nationally commissioned programme or large-scale, multi-partner project environment.
- Demonstrate honesty, integrity, care and compassion when dealing with others, utilising tact and persuasion skills when necessary
- Ability to work on own initiative, to organise and prioritise own workloads, to meet strict deadlines
Benefits Which Matter
As a valued employee of NHS Scotland, you can enjoy an extensive range of benefits including:
- Life-work balance - with opportunities for flexible working and hybrid working
- Generous NHS pension scheme
- Annual incremental salary progression (up to the maximum of the salary band) plus annual NHS salary scale review
- Annual Leave - 27 Days increasing in line with service plus 8 days public holiday
- NHS discounts and more
Diversity and Inclusion
Developing a successful national service for Scotland means considering the diverse needs, perspectives, and backgrounds of everyone in Scotland. We are focused on hiring the very best talent and actively encourage applications from candidates of all backgrounds. Our aim to ensure that everyone is treated fairly, with respect, and has a positive recruitment experience—regardless of the outcome.
We welcome applications from all under-represented groups, including racially minoritised people and disabled people. It is not essential to be in Programme Delivery and Communications role right now—you may be returning from a career break (e.g., maternity, paternity, caring) or coming from another field. Your experiences can bring a fresh perspective to our work.
If you are considering applying and would like to discuss the opportunity, any adjustments or alternative work patterns, please contact Paula Baird Programme Lead Digitally Enabled Workforce paula.baird@nhs.scot
Next Steps
All applicants who are shortlisted for interview will be contacted by e-mail.
Online interviews including a presentation will take place on the
week commencing 20 July 2026. The Microsoft Teams Link will be sent to candidates selected for interview.
For further information
please refer to the Job Information Pack below.
Unless otherwise stated the deadline for applications is 23:59 hours on the closing date.
Please note, CVs will not be accepted.
- Please be advised that if you are successful in being offered the role following the recruitment process, you will be expected to attend the office prior to your start date to complete face-to-face pre-employment checks. If you require any adjustments to support this, please let us know.
- To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.
As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK website here.
For specific types of post, if you do not have the necessary eligibility to work in the UK, it might be possible (though not guaranteed) to secure sponsorship via a UK Skilled Worker/Health & Care Worker Visa. However, this is only possible if the employer is a licenced Sponsor, and if the post does not fall below the current minimum salary threshold or ‘going rate’. Further information on these criteria can be found here.
It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form.
If you have any queries regarding the NHS Scotland National Recruitment Portal or the recruitment process, please don't hesitate to contact our recruitment partners, the East Region Recruitment Service, at: EoS.ERRS@nhs.scot
