The Shakespeare Birthplace Trust is looking for Visitor Services Assistants to work at Anne Hathaway’s Cottage, Shakespeare’s Birthplace and Shakespeare’s New Place Gardens to support us over the 2026 season.

The contract is from Monday 9 March 2026 to Sunday 1 November 2026. We have three types of part-time fixed term contract available, 27 hours, 20.25 hours and 14 hours per week.

We also have casual arrangements for Visitor Services Assistants.

As Visitor Services Assistant you will provide consistently high standards of visitor care at all times, from the moment of arrival through the entrance, exhibition, garden and house, to the final point of departure, ensuring every visitor has a safe and enjoyable experience.

To be successful in this role, you will have experience of working in a public or visitor facing role, agile and flexible to what is required, committed to providing excellent customer service, IT literate and able to confidently operate till and ticketing systems, and used to working as part of a team.

Anne Hathaway’s Cottage and Shakespeare’s Birthplace will be open seven days a week 10.00am to 5.00pm, Shakespeare’s New Place Gardens will be open seven days 11.00am to 3.00pm. You will be required to work weekdays, alternate weekends and a fair share of Bank Holidays so you should be flexible and available. There will also be a requirement to work out of hours events.

The closing date for applications is Monday 9 February 2026 with the assessment centre taking place on Thursday 19 February 2026.

If you would like to know more and to apply please go to our jobs website:

https://shakespearebtrust.jobs.people-first.com/jobs/search

We will send you a confirmation email once you have sent your online application, where you will be able to complete your profile in full.

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Visitor Services Assistants