Time commitment: Full-time
Location: Either fully remote, or hybrid working between home and our London office
Reporting to: Head of Talent Acquisition
About Paloma
Paloma’s mission is to make children’s autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We believe the NHS can offer quick access to these services, and Paloma is achieving this by redesigning care pathways, developing new software & AI tools, and investing in clinicians' learning & development.
Mark and Darshak founded Paloma as they were frustrated that families are waiting 2-10 years for NHS children’s autism and ADHD assessments. This crisis in NHS children’s neurodevelopmental services has recently been highlighted by the Children’s Commissioner for England here: https://www.childrenscommissioner.gov.uk/blog/childrens-commissioner-warns-of-invisible-crisis-as-delays-and-inequalities-laid-bare-among-children-with-neurodevelopmental-conditions/
We are growing our team purposefully to meet the need for NHS autism and ADHD care, and since launching, we have:
- Grown our fantastic team to 90 people, and are hiring ~100 more over the next 12 months
- Raised £5m pre-seed funding from leading healthcare investors (Triple Point Ventures and Heal Capital), helping us to invest in our technology and our team
- Achieved financial sustainability
How is Paloma Health different from other Neurodevelopmental providers?
- We are clinically-led, Care Quality Commission (CQC) registered, and continuously improve our outcomes and family experiences.
- Our in-house product & engineering team ensures we can:
- Give families a more consumer-like experience of healthcare
- Free our clinicians from documentation to focus on supporting families
- Our strong culture, including transparency, a sense of community, and supporting staff career development
- The experience of our founders (Dr Mark Jenkins & Darshak Shah), who have previously built tech-enabled NHS obesity and ophthalmology services. Combined, their previous companies have treated over 1 million NHS patients in the last 15 years!
- Being backed by leading healthcare investors allows us to move fast
The Opportunity
This is an exciting opportunity to join a growing People & Talent team as we continue to accelerate our hiring and launch a new clinical area in children’s ADHD.
Alongside the wider talent team, you’ll be hiring for roles across our Clinical and Central Operations departments, which include Product & Tech. You’ll help shape how we attract, assess, and hire exceptional talent during a period of rapid expansion, and contribute to how we drive innovation across our hiring processes by building scalable processes and helping us grow at pace and with precision. Your work will have a measurable impact on the quality of care we deliver.
With success in this role, you can progress to ‘Senior’ Talent Acquisition Partner and ‘Lead’ with time.
About you
You’re a highly consultative Talent Acquisition Partner who thrives in mission-driven, fast-scaling environments. You’re energised by speaking to people, getting them excited about our mission, and innovating in our talent experience, including streamlining processes, elevating quality and creating a memorable candidate experience.
Experience in a generalist recruitment role and in hiring clinicians within healthtech is desirable, but above all, we are looking for someone who cares deeply about our mission and can attract talent with pace and rigour.
From a cultural perspective, you are:
- Comfortable working in a dynamic, scaling environment
- A proactive, data-driven operator
- Committed to delivering exceptional candidate and stakeholder experience
- Consultative, reflective and always looking for ways to drive improvements
Responsibilities:
- Deliver end-to-end recruitment, balancing speed with rigour
- Partner with hiring managers to understand needs, shape role profiles and advise on the hiring process
- Attract and nurture high-quality talent, using skilled outbound sourcing methods
- Drive exceptional candidate experience at every stage
- Deliver data-driven insights, dashboard and hiring reports
- Contribute to process improvements to drive efficiencies and candidate experience
- Leverage AI tools to optimise sourcing, screening and workflow automations
- Support employer brand initiatives and content creation
- Enable a robot and an inclusive hiring process
Qualifications and experience
Required:
- Proven experience as an in-house Talent Partner or Talent Acquisition Specialist in a fast-growing organisation
- Strong stakeholder management and consultative skills
- Ability to manage high-volume pipelines with accuracy and pace
- Experience using ATS systems and sourcing tools
- Demonstrated ability to use data to drive decisions and improvements
- Excellent written and verbal communication skills
Desirable:
- Experience recruiting clinicians or working in a healthcare/health tech organisation
- Skilled at recruiting for various skillsets, including tech & product
- A track record of contributing to talent attraction strategies (such as employer brand initiatives)
- Experience leveraging AI tools to streamline hiring processes
Don’t meet every requirement?
Studies have shown that women and people from ethnic minority groups are less likely to apply for jobs unless they meet every qualification. Paloma is dedicated to building a diverse and top-performing workplace, so if you’re excited about this role but your past experience doesn’t align with every qualification, we strongly encourage you to apply. You may be just the right candidate for this or other roles!
Why join Paloma?
You will be part of a mission-driven organisation that’s transforming access to autism and ADHD care in England. For all employees, we offer:
- A strong and positive culture that prioritises staff well-being, transparency, and career development.
- Protected time and budget for team connection, learning, and community-building.
- Competitive compensation including:
- Salary of £45,00 to £55,000 per year, with some flexibility based on whether you live within the M25 and total experience
- Annual salary reviews, ensuring they are competitive
- 5% employer pension contribution
- Private medical insurance and Employee Assistance Programme (from spring 26)
- Home Office Equipment Allowance
- A unique annual leave benefits package which includes:
- 34 days of annual leave. This includes eight bank holidays and your birthday off.
- Option to buy an additional 5 days per year
- An additional 10 days of paid sabbatical leave every three completed years of service (which means 44 days of leave in year four at Paloma!)
- Additional benefits include:
- A premium performance company laptop
- Equity compensation through Share Options in Paloma Health for employees working at least 32 hours per week with Paloma.
- NHS discounts, including the Blue Light Card (as we are an NHS provider).
Equality & Diversity
Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic.
Accommodations
We’re glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly.
Safer Recruitment & Pre-Employment Checks
Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre-employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business, this will be at either an Enhanced, Standard, or Basic level. We are committed to safer recruitment practices and expect all applicants to share our dedication to safeguarding. Our recruitment processes are designed to ensure we appoint individuals who are aligned with our values and who will contribute to maintaining a safe and supportive environment for everyone we work with.
Application process
Please apply via our website. We understand that applying for a new job requires a significant amount of effort, and we appreciate your time. We look forward to reviewing your application.
Join us and be part of our journey to revolutionise access to NHS autism and ADHD care!
