Hello, we're Starling.
Banking was broken - so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time. We built Britain's first digital bank. One hard-won banking licence later, we set about giving people a new way to spend, save and manage their money (and take better care of the planet, too). We're changing banking for good. Back then, we were obsessed with unravelling the knotty world of finance and solving people's problems rather than selling them stuff. We still are.
Since then, we've grown. A lot. Over four million accounts (and four account types!). A team of thousands. Headquartered in London with offices in Cardiff, Dublin, Manchester and Southampton. Seven years voted Which? Recommended Provider and Britain's Best Banking Brand. Still zero branches. Our culture is open, inclusive and focused on solving real customer problems, with an emphasis on doing the right thing, even when it's not always the easy thing. From our approach to working together and sustainability to how we build our products, our decisions need to make the world - and Starling - a better place to be. Everyone at Starling is essential to our mission, which is really quite simple: to solve our customer's problems - and build the best bank in the world!
And now we're providing Starling to other banks, via a Software-as-a-Service (SaaS) proposition through our subsidiary Engine, using the proprietary technology platform that it uses to power our own bank.
The
Leadership Development Partner is a pivotal strategic role, reporting to the Head of Talent Development. This high-impact individual is responsible for co-designing, executing, and evolving the leadership development approach for leaders and managers across Starling and optimising the performance of leadership teams during a critical period of leadership transformation and scaling.
The Partner will ensure leaders possess both the objective-focused skillset (the ‘what' of leadership, e.g., objective setting, performance management) and the EQ/psychological safety mindset (the ‘how') required to drive high performance and growth for all colleagues. This role is essential for creating a consistent "golden thread" across all leadership training, from first-line managers up to the C-Suite.
Key Responsibilities
Programme Design and Delivery:
- Extensive People Programme design and delivery preferably from a large scale professional environment (e.g. FMCG, Tech, Banking, Retail)
- Co-design, implement, and enhance leadership development initiatives that drives Starling's leaders to be world-class leaders
Team Effectiveness and Interventions:
- Deploy diagnostic tools to assess the alignment, and performance of teams
- Create and facilitate high-impact team effectiveness sessions (off-sites, workshops) that improve alignment, collaboration, trust and performance.
Coaching and Advisory:
- Act as a coach for teams and individuals, observing dynamics and providing real-time feedback to help teams navigate change and drive performance
- Collaborate in building coaching/mentoring programmes and peer-to-peer learning networks within the leadership population to foster a culture of shared wisdom and enterprise leadership development
- Build strong relations with Senior People Partners to co-create and deliver effective solutions to teams
Requirements
- Significant experience in both leadership development and OD/Team Effectiveness
- Experience in designing, delivering, and evaluating high-impact leadership programs
- Proven influencing and co-creating skills to partner across the organisation, regardless of reporting lines
- Expert facilitation skills with the ability to ‘read a room'
- Ability to balance creating high impact strategic programmes with a flexible, ‘hands-on' delivery approach at pace
- Experience operating within a scaling organisation or the FinTech sector
- Experience in using AI in Leadership Development programmes or a passion for using AI and technology
- Certification in psychometric and organisational effectiveness tools
- Experience in supporting large-scale change programmes
Benefits
- 25 days holiday (plus take your public holiday allowance whenever works best for you)
- An extra day's holiday for your birthday
- Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
- 16 hours paid volunteering time a year
- Salary sacrifice, company enhanced pension scheme
- Life insurance at 4x your salary
- Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
- Generous family-friendly policies
- Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
- Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships
About Us
You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway.
We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems.
Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
