Overview and purpose of role:
As Office Coordinator, a hybrid role across two departments, you will be responsible for leading the smooth operation of the London Head Office, alongside providing high level support to the HR team.
Success in this role means you should have the ability to work independently and effectively, whilst being professional and approachable. Moreover as this role extends to both internal and external partnerships, you will be a brand ambassador and represent the Company professionally at all times, ensuring exemplary service to all areas of our business.
Key Responsibilities of role:
NB: This list is non-exhaustive and will develop with the needs of the department.
Office/Front Desk Management and Health & Safety
- Ensure the continuous smooth running of the Head Office. This includes security handovers, general housekeeping, overseeing office supplies and monitoring H&S at all times.
- Take the lead in ensuring Reception is appropriately covered at all times taking into account any gaps/absences and liaising with other Head Office departments.
- Manage and maintain the calendar for Head Office meeting rooms and events.
- Filter general information, email/postal correspondences, phone calls and invitations by redirecting or taking forward such contact as appropriate.
- Efficient and prompt management of front desk area, ensuring shipments are monitored daily and any incoming post is distributed to appropriate department.
- Manage relationship with Pareto and related suppliers to facilitate smooth running of Head Office. This includes management of all H&S policies and compliancy with relevant inspections.
- Support with regular site maintenance of Head Office. This includes but is not limited to alarm systems, PAT testing, and fire / health and safety requirements etc.
- Be available to support for all office emergencies and respond to call outs as required.
Administration and projects
- Oversee office and event-related budgets. Process incoming invoices within your areas of responsibility, ensuring costs are validated in a timely manner and accurately tracked against budget. Maintain a cost-conscious approach and proactively flag any concerns.
- Support the HR Director, EMEI with processing company expense claims, arranging travel, diary management and general support. Provide general assistance to Senior Leadership as required.
- Manage the creation of new suppliers for the HR department within the accounting system, submit invoices for processing, and maintain the invoice tracker.
- Maintain the Learning & Development Tracker, coordinate training sessions, issue calendar invitations, track attendance, manage sign-off sheets, and support the creation of content for the internal training platform, Red Academy.
- Support the HR team with posting vacancies on LinkedIn and iCIMS, screening candidates, and completing other related administrative tasks. Create and distribute the monthly EMEI internal vacancy posters.
- Support the Senior HR Manager with the creation of the quarterly People Newsletter and proactively gather photos and content throughout the quarter.
- Draft all internal new starter and promotion announcements for EMEI.
- Support the organisation and tracking of temporary staff for retail locations.
- Manage all service anniversary activities, including diary invitations, cards, gifts, and celebrations. Maintain diary reminders for birthdays, probation review dates, and other key employee milestones.
- Under the direction of the Senior HR Manager, coordinate all induction meetings for Head Office and Retail Management new starters, and prepare induction plans.
- Lead the Head Office Social Committee by developing the annual social calendar and organising employee events, team lunches, Christmas parties, and the Loubi Awards.
- Be actively involved in HR projects and ad-hoc tasks as directed and be willing to offer solutions and ideas. Provide administrative support in relation to compiling proposals/presentations where required.
- Be proactive in adapting existing or implementing new office policies with support of the Senior Retail Operations Manager and HR Director.
- Provide administrative and day to day support to all departments.
Skills and Requirements:
To deliver the main responsibility of the role, the following skills are required:
- Strong and proven experience of working within a fast-moving client driven, luxury environment.
- Strong organizational skills, with an emphasis on attention to detail.
- Time management: Be punctual and reliable, with ability to multitask.
- Solutions-orientated and risk-adverse mindset.
- Strong communication and interpersonal skills.
- Ability to build strong relationships with both internal and external stakeholders, and handle negotiations.
- Proactive by nature and flexibility to work both independently and within a team; promote a healthy team culture, with the ability to collaborate.
- Commitment to partnering with other departments with 360 vision of the business and retail needs.
- Proficiency across Microsoft office applications.
- Fluent in spoken and written English; another language such as French an advantage but not a requirement.
Our business and our Values:
Christian Louboutin opened his first boutique in Paris in 1992. An artist and craftsman with a true passion for shoes, his designs are unique and instantly recognizable, thanks in part to their signature and now trademarked red lacquered soles. The collections for both men and women combine wit, glamour, elegance and technical proficiency like no other. 2014 welcomed the launched of Christian Louboutin Beaute with its first nail colour, Rouge Louboutin. The collection has continued to diversify since then with the launch of lip in 2015, fragrance in 2016 and more recently a wonderful eye collection in 2017. With an extensive range of collections, Christian Louboutin now counts more than 130 boutiques globally.
Our people are at the heart of our brand.
We celebrate individualism and allow the freedom to have autonomy and creativity within your role. Our colleagues have in common passion and dedication to our Brand, and its continued success.
We live by our values: We are down to earth – we stand with authenticity, integrity and respect. We have passion – we drive the business with agility and care and we are committed to excellence. We have happiness in all that we do – As a team player, we collaborate with positivity, open-mindedness and fun. We work with inspiration – we envision the future with confidence, creativity and freedom.
If the shoe fits, walk with us…
Diversity, Equity and Inclusion
The Maison Christian Louboutin is an equal opportunity employer. We are committed to recruitment practices that do not discriminate against any job applicant because of their race, color, gender, age, nationality, culture(s), religion, sex, physical or mental disability, or age. We believe that a culture of diversity and individuality fosters our core values we listed above. So, if you also share this mindset and these values and you dream of coloring your soles red as part of the Louboutin adventure, please join us!
*Please note:
By submitting your CV and/or LinkedIn Easy Apply profile information to Christian Louboutin UK Ltd for the above role, you hereby consent to be contacted by email and/or by telephone in relation to this recruitment process by the HR, Northern Europe Team.
Christian Louboutin UK Ltd respects your privacy and your desire to understand how your information will be handled and used. For more information on our how we collect, use and store your information, please refer to our Privacy Notice: http://eu.christianlouboutin.com/uk_en/policy
