Job Overview
The Patient Support Assistant is a member of the ward / unit care team appointed to
support the Nursing and clerical staff.
To work as a valued member of the ward team in providing a patient focused and friendly
environment. To give practical support to the nursing staff, liaising with a variety of
departments within the hospital, and being flexible in developing the role so that the
individual needs of the ward can be catered for.
Main duties of the job
To support the provision of a food service. This includes assisting the patients with food
selection; distributing and collecting ward menus; the provision of hot/cold drinks on
request, preparing both the environment and the patient for meals and assisting where
necessary, whilst ensuring food hygiene standards are met.
To work as part of a team in maintaining a clean and de-cluttered environment. Having
particular responsibility to clean medical equipment that is not routinely cleaned by the
cleaning dept – list to be agreed.
Help to maintain a safe environment for patients and staff, reporting any hazards, which
might endanger others to the Nurse in charge and/or where applicable take appropriate
action to remove these.
To report faulty equipment to the relevant department within the hospital and monitor
repair timescale.
To assist in the organisation of the ward on a day to day basis by maintaining adequate
supplies of equipment, linen and other stock as required, including ordering non-stock
items via IT system as required.
To assist the nursing staff by carrying out minor errands such as delivering and
collecting items to and from the pharmacy department.
Working for our organisation
We are proud to be part of BSW Hospitals Group - a formal partnership between the Royal United Hospitals Bath NHS Foundation Trust, Great Western Hospitals NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.
We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.
By working together, we make a real difference for our patients, each other, and our community. Every role matters in delivering the exceptional, person‑centred care we’re proud of.
We’re committed to a compassionate, inclusive culture where kindness is championed, differences are valued, and diversity makes us stronger.
We want to support you to thrive, taking your career to its full potential. We prioritise staff wellbeing – and yes, we even have a pool!
Discover what it’s like to live and work in Bath, explore our RUH staff benefits, and learn how we’re building healthcare for the future through the Dyson Cancer Centre and our commitment to research.
Detailed Job Description And Main Responsibilities
To support the provision of a food service. This includes assisting the patients with food
selection; distributing and collecting ward menus; the provision of hot/cold drinks on
request, preparing both the environment and the patient for meals and assisting where
necessary, whilst ensuring food hygiene standards are met.
To work as part of a team in maintaining a clean and de-cluttered environment. Having
particular responsibility to clean medical equipment that is not routinely cleaned by the
cleaning dept – list to be agreed.
Help to maintain a safe environment for patients and staff, reporting any hazards, which
might endanger others to the Nurse in charge and/or where applicable take appropriate
action to remove these.
To report faulty equipment to the relevant department within the hospital and monitor
repair timescale.
To assist in the organisation of the ward on a day to day basis by maintaining adequate
supplies of equipment, linen and other stock as required, including ordering non-stock
items via IT system as required.
To assist the nursing staff by carrying out minor errands such as delivering and
collecting items to and from the pharmacy department.
Person specification
Essential
Essential criteria
- Project search graduation
- Experience working in a team
Desirable criteria
- Experience within NHS setting 1 year
- Values and respects others
desirable
Essential criteria
- polite, responsive attitude
- Helps cooperate with colleagues
Desirable criteria
- experience older persons unit
- motivated to be kind and caring
Please note - Due to recent changes in UK immigration and visa rules applicants who do not currently have the right to work in the UK may not be considered unless an alternative right to work solution can be provided. Candidates requiring sponsorship (or will need sponsorship at the end of a current visa e.g. those with graduate visa's) should review the eligibility criteria on the gov.uk website before applying: Prove your right to work to an employer: Overview - GOV.UK
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
This vacancy may close early if we receive a high number of applications. We strongly encourage you to complete and submit your application in good time to ensure it can be considered.
Documents to download
- ward support assistant (PDF, 96.7KB)
- Join the RUH (PDF, 1.3MB)
Further details / informal visits contact
Name CLAIRE MARSH Job title senior sister Email address clairemarsh2@nhs.net Telephone number 01225826956
