The post holder will provide administrative support to the community nursing team and act as a focal point for communication between the nursing staff, patients, referrers into the service and the multi-disciplinary team. Work independently but under the direction and guidance of the Senior Administration Manager. He/she will work in partnership with all members of the community nursing teams to ensure that patients receive an appropriate, efficient comprehensive service.
- To provide clerical support to the Community District Nursing staff.
- To provide and receive routine information, informing team members, patients, internal departments and external agencies as relevant.
- Deal appropriately and promptly with urgent messages and emails.
- Maintenance of records, both paper and computerised systems.
- To be responsible for inputting and updating computerised nursing caseloads.
- To take accurate messages including those on answer phones, exchanging information with relevant parties both verbally and in writing.
- To be responsible for maintaining accurate up to date filing systems.
- To book and upload shifts for agency and bank staff on optima as and when directed by the Cluster Matron.
- To minute take e.g. at team meetings and case conferences, type reports and letters and be responsible for distribution where relevant.
- Enter data onto and retrieve information and reports from computerised system.
- Undertake photocopying and scanning.
- Work in partnership with the community nursing teams to initiate and evaluate office working systems and implement agreed improvements.
Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.
Croydon University is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children’s Hospital at Home cares for children with long-term conditions without them having to come to hospital.
Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. We play an active role in training the clinicians of the future and works in partnership with major London universities.
If you want the opportunity to have a real impact, challenge yourself and be part of an NHS Trust that’s making a real difference then a career at Croydon Health Services could be just what you’re looking for
For further details / informal visits contact: Name: Claire Neaves Job title: Senior Administration Manager Adult Services Email address: claire.neaves@nhs.net Telephone number: 0208 274 6324
