JOB TITLE: Culture Transformation Lead
LOCATION(S): Bristol and Leeds
HOURS: Full-time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.
About this Opportunity
As a Culture Transformation Lead, you have a pivotal role in accelerating cultural change across the Group. You embed new ways of working across LBG to prepare the organisation for the future. You will lead signature culture programs that deeply shift how 70,000 colleagues deliver impact and feel about working here.
You will draw on your experience of leading culture transformation, innovation and design thinking, systems thinking, and experimental approaches to influence behavioural, structural, and experiential change at scale.
You will work across HR, Strategy, technology platforms, and Business Units to diagnose cultural challenges, co‑design interventions, and shape conditions that enable a high-performance culture, and colleague engagement.
Key responsibilities will include:
Culture Transformation & Strategic Change Delivery:
- Lead the design and delivery of enterprise level cultural transformation programmes, to shift attitudes, behaviours, and systems.‑level cultural transformation programmes, to shift mindsets, behaviours, and systems.
- Apply deep expertise in design thinking to diagnose challenges, generate insights, and prototype solutions that enhance colleague experience and cultural effectiveness.
- Translate sophisticated organisational insights, colleague sentiment, and strategic priorities into clear culture change roadmaps and interventions that activate colleagues at all levels.
- Bring external inspiration, industry practices, and future of work insights to shape LBG's cultural evolution.‑of‑work insights to shape LBG's cultural evolution.
- Build positive relationships across diverse leadership, providing coaching and strategic counsel on culture change.
- Navigate complex stakeholder landscapes, mediating tensions, building consensus, and enabling cross Group alignment.‑Group alignment.
Why Lloyds Banking Group
We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.
What you'll need
- Proven experience in leading ecosystem wide culture transformation initiatives.
- Disruptive thinker with strong consultancy skills and expert workshop facilitation.
- Experience in designing and leading inspiring large‑scale events to stimulate culture change.
- Advanced relationship management skills with ability to influence at senior levels and navigate ambiguity.
- Skilled storyteller with ability to craft compelling narratives that bring culture, insight, and strategy to life.
- Strong program management skills. Familiarity with agile ways of working and experimentation frameworks.
- Comfortable operating in high complexity, fast moving environments with shifting priorities.‑complexity, fast‑moving environments with shifting priorities.
About working for us
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.
We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.
We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days' holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Ready to do the best work of your career? Hit Apply.
