Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.
The Specialist will play a key role in delivering premium gifting and talent experiences across EMEA, supporting above-the-line talent across Netflix titles.
Working across a diverse and complex region, this role focuses on the end-to-end execution of gifting and production for key moments including title launches, Start of Production (SOP), major award nominations and wins, and special projects tied to global tentpole titles.
This is a highly collaborative role that sits at the intersection of operations, production, and creative judgment. The Specialist will partner closely with cross-functional teams and external agencies to ensure all gifting experiences are delivered effectively, on schedule, and to a high standard.
This role will also contribute to continuity during a period of team transition, with a structured handover period ahead of a high-volume Q4 across EMEA.
This is a 12-month fixed-term contract to cover parental leave.
What You’ll Do
You will lead the end-to-end execution of gifting and production across EMEA, including title launches, Start of Production (SOP), awards and key talent moments, as well as special projects and global tentpole titles. You will build and manage Airtable workflows to track talent lists, gifting allocations, inventory and pre-buys, and oversee shipping, logistics, and fulfilment across multiple markets.
You will oversee production for merchandise, packaging, and bespoke gifting builds, ensuring high-quality execution from concept through to delivery. You will manage external agencies and vendors with clear communication and accountability, ensuring timely delivery against deadlines and consistent quality across all outputs.
You will serve as a quality and cultural relevance checkpoint by reviewing gifting outputs to ensure cultural relevance across EMEA markets, premium execution, and alignment with Netflix’s brand standards. You will proactively identify risks, delays, or gaps in execution and drive solutions to keep projects on track, while also supporting the sourcing and coordination of suppliers and brand partners where relevant.
About You
- Highly organized with an operational mindset and attention to detail
- Experienced in managing multiple complex projects simultaneously across different markets
- Proficient working with Airtable (or similar systems), with the ability to build and maintain workflows
- Able to apply strong creative judgment, with an understanding of premium, culturally relevant execution
- Experienced in production, gifting, merchandise, or experiential projects
- Experienced in collaborating with external agencies, vendors, and suppliers
- Proactive and solutions-focused, able to take ownership of workstreams end to end
- An effective communicator, able to collaborate with a variety of teams and partners
- Able to manage high volumes of work and tight deadlines in a structured way
- Curious about culture, luxury, and evolving trends in gifting and experiences
Requirements
- 5 or more years’ experience in a creative, production, events, or entertainment environment (experience within a studio, agency, or talent-facing environment is beneficial)
- Proven experience working on - physical production, gifting, merchandise, or experiential projects
- Demonstrated project management experience across multiple concurrent workstreams
- Experience with Airtable and Google Suite (or similar tools)
- Experience working across international markets, with an understanding of regional logistics and cultural nuance
- Strong organizational and communication skills
- Ability to handle confidential information with discretion
Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
