About Us At Hounslow
We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.
We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.
About Our Commitment To Diversity And Inclusion
We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.
We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.
As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.
Our Benefits
About The Role
Skills
This is an exciting opportunity to be part of our Planning Funding and Resources Pillar within the Lifelong Learning Skills and Employment division as:
Service Manager Admissions and Placements
- Soulbury Points 20 – 23 plus 3 SPA points
- £69,0870 - £73,757per annum (2025 pay award pending
In these roles, you’ll be primarily responsible for overseeing the delivery and continuous improvement of our placements and sufficiency services, ensuring an exceptional experience for students, staff, and partners.
You’ll lead and support a dedicated team to manage key operational processes, streamline workflows, and implement service enhancements that align with institutional priorities. Working closely with colleagues across schools and professional services, you’ll play a vital role in shaping how we attract, admit, and support students through their placement journeys.
You’ll also embrace our Hounslow value of Harnessing the Mix – working across pillars and disciplines to share insights, seek different perspectives, and unlock the collective creativity and problem-solving power of our teams. Collaboration, adaptability, and openness will be key to your success.
This position offers an excellent opportunity to develop your leadership and strategic management skills, gain exposure to complex service delivery environments, and contribute to the ongoing development of a child-focused culture.
About The Team You Will Be Working In
As part of the Lifelong Learning Skills and Employment, our directorate is made up of four dynamic service areas, each contributing to the Borough’s ambitious Limitless Lifelong Learning Strategy. Together, we’re creating a community where learning truly has no limits.
The Planning Funding and Resources Pillar is at the heart of empowering our residents to learn, grow, and thrive. We deliver a wide range of statutory and community services – both regulated and non-regulated – that help people of all ages access lifelong learning opportunities for personal development, wellbeing, and economic success.
Joining us as a Service Manager or Team Leader means becoming a key member of our Leadership Team. You’ll lead a vital service area, ensuring our work is efficient, innovative, and focused on what matters most – delivering high-quality, accessible services that meet the needs of Hounslow’s residents. You’ll drive improvement, inspire your team, and work collaboratively with colleagues across the council to deliver lasting impact.
About You
If the points below resonate with you, we’d love you to put in an application:
- Be a visible role model for our values, fostering confidence, collaboration, and success for both your team and Hounslow’s residents.
- Build strong relationships across the council and with partners, representing your service confidently at a senior level.
- Use your analytical skills to interpret complex information and provide clear, informed insight to senior leaders and colleagues.
- Demonstrate self-motivation and strong organisational skills, managing your workload effectively and meeting shared deadlines.
- Lead and deliver through change, driving continuous improvement, digital innovation, and alignment with council priorities including EDI and climate action.
- Contribute corporately as part of the Hounslow Leadership Team, supporting transformation, staff development, and positive organisational culture.
Read more about the work you’ll be doing in the Role Profile.
When Interviews Will Be Held And Who To Contact
The key information you need about the role should be in the job description, but if you have any further questions about the role, please contact:
Email: Gareth.cheal@hounslow.gov.uk
Interviews for this job will be held week commencing 5th January 2026.
Job Description
The key information you need about the role should be in the job description, but if you have any further questions about the role, please contact:
Email: Gareth.cheal@hounslow.gov.uk
Interviews for this job will be held week commencing 5th January 2026.
